Responsible Gaming at 97hi

We care about the well-being of every player in Bangladesh. Use our tools to stay in control and enjoy gaming safely.

Our Commitment

Gaming Should Always Be Fun

At 97hi, we believe that online gaming is a form of entertainment — not a way to earn money or solve financial problems. We are committed to providing a safe, fair, and responsible gaming environment for all players in Bangladesh, whether you enjoy Aviator crash games, cricket betting, live casino, or slots.

Responsible gaming means understanding the risks associated with gambling, setting personal limits, and knowing when to take a break. 97hi provides a suite of practical tools to help you manage your activity — from deposit caps to full self-exclusion. These tools are available at any time, free of charge, and easy to activate through your account settings or by contacting our support team.

We also take our duty seriously when it comes to protecting underage players. 97hi strictly prohibits anyone under the age of 21 from registering or using our platform. If you suspect a minor is accessing your account, please contact us immediately so we can take prompt action.

21+
21+ Only — Age Restriction Applies This platform is strictly for adults aged 21 and above. Minors are prohibited from registering, depositing, or participating in any game on 97hi.
Safer Play Tools

Tools That Keep You in Control

97hi gives every registered player access to the following responsible gaming features — all free and easy to use.

Deposit Limits

Set daily, weekly, or monthly deposit caps to stay within your personal budget.

Session Time Limits

Set a maximum session duration so the platform alerts you when your playtime is up.

Self-Exclusion

Temporarily or permanently block yourself from accessing 97hi whenever you need a break.

Activity History

Review your full betting and deposit history at any time to stay aware of your spending.

Reality Check

Receive periodic on-screen reminders showing how long you have been playing and how much you have wagered.

Support Access

Our support team is reachable 24/7 to assist you with any responsible gaming request or concern.

How It Works

Activating Your Responsible Gaming Tools

Setting up your limits and protections on 97hi takes only a few minutes. Here is how:

  • Step 1 — Log In to Your Account Visit the 97hi Login page and sign in with your registered credentials. All responsible gaming settings are located in your account dashboard under the Safety section.
  • Step 2 — Choose Your Limit Type Select from deposit limits, session time limits, reality checks, or self-exclusion. Each tool has a simple on/off toggle with optional custom values (e.g. ৳5,000 daily deposit cap).
  • Step 3 — Confirm and Activate Confirm your choice. Limits take effect immediately. Cooling-off periods (24-48 hours) apply to any request to increase or remove a limit, giving you time to reconsider.
  • Step 4 — Need More Help? Contact Support If you are unable to manage your settings yourself, or you feel your gambling is out of control, contact our support team directly at [email protected]. We will guide you through a full account review or self-exclusion process.
Know the Signs

Warning Signs of Problem Gambling

Gambling should be an enjoyable pastime. If you notice any of the following in yourself or someone close to you, it may be time to seek help:

  • Spending more money than you can afford to lose
  • Chasing losses — betting more to try to win back what was lost
  • Neglecting work, family, or personal responsibilities to gamble
  • Feeling anxious, irritable, or restless when not gambling
  • Borrowing money or selling belongings to fund gambling
  • Hiding gambling activity from family or friends

If you recognise these signs, please reach out for help immediately.

You can contact 97hi support at any time to activate self-exclusion or request an account closure. Your well-being is more important than any game. If you or someone you know is struggling, please also reach out to a local mental health professional or helpline in Bangladesh.

FAQ

Responsible Gaming — Common Questions

How do I set a deposit limit on 97hi?
Log in to your 97hi account and go to the Safety or Responsible Gaming section of your account dashboard. From there you can set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. Any request to raise the limit is subject to a 24-48 hour cooling-off period.
What is self-exclusion and how does it work at 97hi?
Self-exclusion is a tool that blocks your access to your 97hi account for a period you choose — ranging from a few days to permanently. During this period you cannot deposit, bet, or log in. To activate self-exclusion, go to your account settings or contact our support team at [email protected].
Can I take a short break without permanently closing my account?
Yes. 97hi offers a time-out feature that lets you pause your account for a short period (24 hours, 7 days, or 30 days) without permanent closure. After the cooling-off period ends your account automatically becomes accessible again. This is a great option if you simply need a brief reset.
Is there an age limit to play on 97hi?
Yes. 97hi strictly enforces a 21+ age policy. You must be at least 21 years old to register or play on this platform. During the verification process we may request proof of age. If a minor is found to have accessed an account, we reserve the right to close the account immediately and forfeit any balance.
What should I do if I think gambling is negatively affecting my life?
If gambling is causing you stress, financial hardship, or relationship problems, please stop playing and reach out for help. Contact 97hi support to activate self-exclusion immediately. We also strongly encourage you to speak with a trusted person in your life or consult a mental health professional. Your well-being always comes first.
Get Help

We Are Here When You Need Us

97hi's support team is available around the clock to assist players who are concerned about their gambling behaviour. Whether you want to set a quick limit, need help navigating your account settings, or want to begin the self-exclusion process, our team is ready to help — no judgment, no delay.

All responsible gaming requests are handled with complete confidentiality. We treat every player's privacy and dignity with the respect it deserves, and we are proud to be a platform that takes player protection seriously in the Bangladesh market.

Contact Responsible Gaming Support

Send us an email anytime — our responsible gaming team will respond within 24 hours, Bangladesh Standard Time (BST, UTC+6).

[email protected]
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Ready to Play Responsibly?

97hi has everything a Bangladesh player needs — Aviator crash games, cricket betting, live casino, and hundreds of slots. Set your limits and enjoy the game your way.

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