Terms & Conditions — 97hi

1. Acceptance of Terms

By accessing or using the 97hi platform, including its website, mobile interface, games, and associated services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions in their entirety. These terms constitute a legally binding agreement between you (the user) and 97hi. If you do not agree with any provision contained herein, you must immediately cease using our platform.

97hi reserves the right to update, modify, or replace these Terms and Conditions at any time without prior notice. Continued use of the platform following any such changes constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of any updates.

2. Eligibility

The 97hi platform is exclusively available to individuals who meet the following eligibility criteria. It is your personal responsibility to ensure that your participation is lawful under the laws of your local jurisdiction.

• You must be at least 21 years of age. Players under 21 are strictly prohibited from registering or placing bets on 97hi.
• You must not be listed on any self-exclusion register or have previously had an account terminated by 97hi for violations of these terms.
• You must register with accurate personal information. Providing false details — including name, date of birth, or payment method — is grounds for immediate account suspension.
• One account per person is permitted. Duplicate accounts will be closed and any funds therein may be forfeited without notice.

3. Account Registration and Security

To access the full features of the 97hi platform, users must create a personal account. During registration, you agree to provide truthful, current, and complete information and to maintain the accuracy of such information throughout your membership.

• Keep your login credentials — username, password, and any two-factor authentication codes — strictly confidential. Never share these details with another person.
• You are fully responsible for all activities conducted under your account, whether or not authorized by you. If you suspect unauthorized access, contact support at [email protected] immediately.
• 97hi may require identity verification (KYC) before processing withdrawal requests. You agree to provide government-issued identification documents when requested.
• 97hi reserves the right to suspend or close any account where fraudulent, abusive, or suspicious behavior is detected, with or without advance notice.

All account information, balances, and gaming histories are stored securely using industry-standard SSL encryption. 97hi does not sell, rent, or share your personal data with unauthorized third parties. Please refer to our Privacy Policy for full details on data handling practices.

4. Deposits and Withdrawals

97hi supports a range of trusted payment methods designed for the Bangladeshi market. All financial transactions are processed in Bangladeshi Taka (BDT). Supported deposit methods include bKash, Nagad, Rocket, Upay, Visa, and Mastercard. Minimum deposit and withdrawal amounts may apply and are subject to change without notice.

• Deposits are credited to your account balance immediately or within a short processing window, depending on the payment provider.
• Withdrawals are subject to KYC verification. You must withdraw to the same payment method used for depositing unless otherwise approved by 97hi support.
• 97hi does not charge fees on standard deposits or withdrawals, though your payment provider may apply their own transaction charges.
• Any winnings derived from bonuses are subject to the applicable wagering requirement before withdrawal is permitted. Details of rollover requirements are provided per promotion.

97hi reserves the right to request additional documentation before approving any withdrawal request. We are committed to processing all verified withdrawals promptly. If you experience any payment issues, our support team is available 24/7 at [email protected].

5. Bonuses and Promotional Offers

97hi periodically offers bonuses, free spins, and promotional incentives to both new and existing players. All bonuses are subject to the specific terms outlined at the time of offer and the general conditions detailed below.

• All bonus funds carry a wagering requirement that must be fulfilled before any related winnings can be withdrawn. The applicable rollover multiplier is specified in each promotion's individual terms.
• Bonuses are non-transferable and may not be exchanged for cash except where explicitly stated.
• 97hi reserves the right to withdraw, cancel, or modify any bonus or promotion if abuse, exploitation, or system manipulation is suspected.
• Welcome bonuses and first-deposit promotions are available to new players only, one per household. Coordinated bonus farming across multiple accounts will result in all accounts being permanently banned.

Players are advised to review the full bonus terms before opting in to any promotional offer. Claiming a bonus constitutes acceptance of those specific terms in addition to these general Terms and Conditions.

6. Fair Play and Prohibited Activities

97hi is committed to maintaining a safe, fair, and transparent gaming environment. To preserve the integrity of the platform, the following activities are strictly prohibited and will result in immediate account suspension and potential legal action.

• Use of automated bots, scripts, or artificial intelligence tools to gain an unfair advantage in any game or betting market.
• Collusion between players, match-fixing, or any coordinated scheme to defraud 97hi or other players on the platform.
• Money laundering or using the 97hi platform to conduct, facilitate, or conceal any illegal financial activity.
• Registering multiple accounts to exploit welcome bonuses, referral schemes, or any other promotional offer.

Any activity that, in the sole judgment of 97hi, disrupts, compromises, or threatens the integrity, operation, or reputation of the platform may result in account closure and forfeiture of all funds held within that account.

7. Intellectual Property

All content available on the 97hi platform — including but not limited to logos, graphics, design layouts, game interfaces, marketing copy, software code, and multimedia assets — is the exclusive intellectual property of 97hi or its licensed content partners. All rights are reserved.

You may not reproduce, distribute, publicly display, publicly perform, create derivative works from, or otherwise exploit any portion of 97hi's intellectual property without our prior written consent. Unauthorized use of 97hi's brand assets, including its name and logo, is strictly prohibited and may result in legal action.

8. Limitation of Liability

To the fullest extent permitted by applicable law, 97hi and its affiliates, officers, directors, employees, agents, and partners shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use the platform. This includes but is not limited to:

• Loss of funds due to technical failures, server downtime, or network interruptions beyond 97hi's reasonable control.
• Losses resulting from a player's own decisions, betting strategies, or failure to comply with these Terms and Conditions.
• Any unauthorized access to or alteration of your transmissions or data caused by third parties outside the reasonable control of 97hi.

9. Privacy and Data Protection

97hi is committed to protecting your personal data. We collect, store, and process user information in accordance with our Privacy Policy, which forms an integral part of these Terms and Conditions. By accepting these terms, you also consent to the collection and use of your data as described in our Privacy Policy.

We implement robust technical and organizational security measures — including SSL encryption, secure server infrastructure, and access controls — to safeguard your personal and financial data from unauthorized access, disclosure, or misuse.

10. Account Termination

Either you or 97hi may close your account at any time. You may request account closure by contacting our support team. 97hi reserves the right to suspend or permanently terminate any account under the following circumstances:

• Breach of any provision within these Terms and Conditions, including the Fair Playand Prohibited Activities section.
• Provision of false, inaccurate, or misleading information during registration or at any subsequent point.
• Upon written request by the account holder where responsible gaming self-exclusion has been invoked.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be interpreted and governed in accordance with generally accepted principles of international online gaming law. Any dispute arising from or in connection with these terms that cannot be resolved amicably through 97hi's customer support process will be referred to binding arbitration.

97hi makes no representation that the platform is appropriate or available for use in all jurisdictions. Users access the platform at their own initiative and are solely responsible for compliance with local laws. It is your responsibility to ensure that online gaming is legal in your specific location before registering and playing.

12. Amendments to These Terms

97hi reserves the right to amend, update, or replace any part of these Terms and Conditions at any time. Changes become effective immediately upon posting to this page. The date shown in the 'Last Updated' field above reflects the most recent revision.

We encourage all users to review these Terms and Conditions regularly. Your continued use of the 97hi platform after any amendment constitutes your unconditional acceptance of the revised terms.

13. Contact Us

If you have any questions, concerns, or require clarification regarding these Terms and Conditions, our dedicated support team is available around the clock to assist you. We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).

Email: [email protected]